FAQ's

Questions & answers about our Guelph, ON home cleaning services.

Do you bring your own cleaning supplies and equipment?

Yes. We provide everything needed to clean your home.

How do I pay for your services?

We accept cash or cheques payable the day of cleaning. Please leave in an envelope with your name on the front.

What time will you be at my home?

Our hours of work are from 8:00am – 5:30pm. If you have a specific time range you’d like to request for your cleaning please let us know. We will do our best to accommodate your schedule.

Do I need to be home while you’re cleaning my home?

No, you do not need to be home. Just let us know where the key will be left when booking your appointment. For regularlily scheduled cleanings you can give us a key and we will keep it in a secured area.

How long will it take to clean my home?

Each home is unique and cleaning times differ from home to home. Our team of two fully trained staff will endeavour to get the job done as quickly as possible while ensuring your home is sparkling clean. As a rough estimate you could plan on two-three hours for the cleaning to be completed.

Is your company and staff bonded and insured?

Yes, we are fully insured and all our staff are bonded.

Will the same staff clean my home each visit?

Please advise us if you have a preference of cleaning staff and we will endeavour to keep them the same each time your home is cleaned by us.